Global Management Team
Visit us around the World
Executive expertise delivering guidance and support.

In addition to the high quality systems infrastructure that is in place to support the growing and diverse needs of our International Development Partners, PACK & SEND International has another valuable asset – the significant depth of executive expertise to guide our International Partners.

International Development Partners are supported by an experienced, innovative and motivated global management team covering the marketing, operational and financial aspects of the PACK & SEND retail business.

Some of the key personnel involved in guidance and support include:
Michael Paul

Mr Michael Paul

Chief Executive Officer

Michael Paul is the founder of PACK & SEND International and has been the CEO of the company since its incorporation in February 1993. Under Mr Paul's guidance and leadership, the company has developed an international retail network which was recognised in 2007 as the ‘Australian Franchisor of the Year’ by PricewaterhouseCoopers and the Franchise Council of Australia. In 2009, Mr Paul was appointed to the National Board of Directors of the Franchise Council of Australia.

Nicholas Woodward

Mr Nicholas Woodward

Business Systems Manager

Nicholas Woodward is involved in developing IT strategies for PACK & SEND International. He is responsible for the smooth running of the GlobalMaster™ packing and freight management software and manages projects involving new technology developments. Nicholas has a Degree in Business (Information Systems) from the University of Western Sydney and a Diploma in Business (Franchising). Nicholas joined PACK & SEND in 2005.

Damien Lisney

Mr Damien Lisney

Human Resources Manager

Damien Lisney is responsible for the continual development and training of people associated with the PACK & SEND brand. His responsibility includes the management of training programs and e-learning tools.

Steve Holihan

Mr Steve Holihan

National Marketing Manager

Steve Holihan is responsible for the implementation of Group marketing strategies and the development of sales and marketing resources. Steve’s business experience with the PACK & SEND operation includes 9 years as a successful store franchisee.

Tim Robinson

Mr Tim Robinson

Intellectual Property Officer

Tim Robinson oversees the management of PACK & SEND’s intellectual property globally, including the smooth running of the international intranet system. Tim has a Business Degree from the University of Technology, Sydney.

Eric Celik

Mr Eric Celik

Area Manager – Corporate Stores

PACK & SEND International has a Corporate Store Division to complement its franchisee-owned network. As Area Manager – Corporate Stores, Eric oversees this Division and is responsible for driving the growth of company-owned flagship stores. Eric has a Bachelor of Business degree majoring in Operations Management and sub-majoring in Information Systems from the University of Western Sydney.

Our vision is to develop a standardised global network of retail logistics service centres, providing world-class personalised customer service.

Read More for Our Global Brand

PACK & SEND announces its next phase of international expansion strategy

Fri, 11 Feb 2011

Australian owned and operated franchise network PACK & SEND has this month announced an ...

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PACK & SEND continues strong growth path in UK & NZ

Tue, 01 Feb 2011

Australia's leading retail freight and packaging company PACK & SEND has reported solid growth in both...

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PACK & SEND gain 2nd place in International Award

Mon, 20 Oct 2008

Australia's leading retail freight and logistics company, PACK & SEND was awarded equal runner up at the...

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PACK & SEND announced as finalist in International Franchisor of Year Award

Wed, 01 Oct 2008

PACK & SEND, has this month been announced finalist in the International Franchisor of the Year 2008 Award...

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PACK & SEND signs Master Franchisees in NZ & UK

Mon, 14 Jul 2008

Today Australian retail logistics services company PACK & SEND announces the signing of two international...

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PACK & SEND announced as Franchisor of the Year

Sun, 14 Oct 2007

PACK & SEND was announced Franchisor of the Year in the PricewaterhouseCoopers Excellence in Franchising Awards...

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