At  PACK & SEND, we know that great businesses are built on solid foundations. That's why our unique retail model is underpinned by an operations platform that has been carefully developed and honed to the highest level of proficiency.

International Development Partners are provided with an operations manual that is both comprehensive in its detail and broad in its scope, covering all aspects of the successful operation of the PACK & SEND business in specific detail.

Whether its store presentation, marketing tools, financial management, performance evaluation, people development, customer service or packaging standards – International Development Partners can be assured of a business system with a rock solid foundation of knowledge and resources.